Savannah's story became another milestone in travelers' collective loathing, annoyance and exasperation with the 50,000-person agency charged with protecting the nation's transportation systems. Travel industry watchers say the mood toward the TSA isn't at its worst right now, but it's at risk of getting there. Ten years since the agency's creation -- and nearly 11 since the last major act of terrorism aboard a U.S. plane -- travelers still detest the TSA.